Delivery & tracking of your sex doll

At housedoll, you can order discreetly, transparently, and with predictable planning. This page explains step by step how the delivery of your sex doll works, from ordering and production to factory photos and tracking number, right through to delivery. This way, you always know where your order stands, what the realistic production and delivery times are (see the product description), what customs clearance entails, and how to conveniently track your shipment using the shipping provider's tracking app.

1) Ordering & Production: your configured Real Doll

After you place your order, we will confirm it and begin production of your custom-configured doll (silicone or TPE, size, face, makeup, features like body heat, etc.). Production time varies depending on the model and options; you can always find the estimated production and delivery time in the product description. Our goal: realistic time estimates so you can plan reliably.

2) Quality check & factory images: Inspection before shipping

Once your doll is finished, we create factory photos (and short clips, depending on the model) so you can see the result before packaging. You can conveniently check the appearance, configuration, and finish online. Only after your approval do we proceed – this minimizes queries and ensures maximum transparency.

3) Packaging & tracking number: neutral, shockproof, traceable

We package your order discreetly and securely – without any product-identifying markings on the box. You will then receive a German tracking number. Important to know: During the journey from the factory to import into Germany/EU, the tracking may initially show few or no intermediate scans. This is normal – visible status updates will reliably appear after the import scan (see point 5).

4) Transport time: realistic 6–7 weeks total

The total transport time is typically around 6–7 weeks (production + international shipping + import + domestic delivery). Individual stages may be faster; however, holidays, weather events, or route changes may require additional time. Our dispatch team proactively monitors shipments and will inform you if any deviations occur.

5) Customs clearance: Mandatory stop with variable duration

Once the shipment reaches the border, it undergoes mandatory customs clearance. This process is the responsibility of the authorities; neither we nor the shipping provider have direct influence over it. Depending on workload and inspection, clearance can take anywhere from two days to approximately two weeks. During this phase, tracking may appear paused. As soon as customs releases the shipment, the next scan will appear, and the tracking number will become active in the system with ongoing status updates.

6) Domestic delivery & tracking app: everything under control

Once approved, the German delivery driver (or the EU delivery driver in the target market) takes over. In the app or web tracking, you can: select, report, specify a drop-off location or parcel shop/branch, request delivery to a neighbor, or arrange a second delivery attempt.

This ensures flexible and discreet delivery, neutral sender, factual communication, and no product terms on the label.

7) “Immediately available” & Switzerland information

• For models in stock, there is no production time; delivery is significantly faster (usually between 2-8 business days). The specific timeframe is stated in the product description.
  
• For deliveries to Switzerland, we recommend MeinEinkauf.ch; customs formalities and delivery are handled for a fee. Details can be found on our Switzerland page.
  

8) What to do in case of questions, delays or silent tracking?

• This is often due to customs processing or a consolidated shipment. Please wait until the next business day; if no scan appears, please email us with your order number and tracking link.
  
• Adjusting it directly in the service provider's tracking app is the fastest way.
  
• Photograph the packaging, document its external and internal condition, and contact us immediately. We'll take care of everything.
  

Delivery from housedoll

The delivery of a sex doll is best when it's predictable, discreet, and manageable. Our process is designed precisely for this. In the product description, you'll see the production and delivery times. Once finished, you can review factory photos and receive a tracking number to follow your shipment from dispatch to delivery. Customs clearance is the only stage that operates outside our systems—it's a regulatory process with variable timeframes and no third-party access. As soon as customs releases the shipment, the tracking becomes active and provides reliable updates.

For you, this means: predictability. Expect a total delivery time of 6–7 weeks, use the tracking app for delivery options, and inform us of any special circumstances (e.g., restricted access, shift work) so we can brief the delivery service accordingly. The discreet packaging ensures that even the initial delivery remains neutral; the cardboard box is shockproof and designed to support the doll's weight distribution. This way, silicone dolls and TPE models arrive safely, regardless of whether you've ordered a hyper-realistic silicone doll, an AI doll, or a classic TPE model.

Why housedoll approaches shipping differently: We combine realistic delivery times with genuine communication. Instead of promises that only look good on paper, you get honest transparency regarding the production status, factory photos for approval, a tracking number that works reliably from the moment of import, and support that tells you what's really going on. This applies to standard orders as well as to items immediately available (EU warehouse), where the delivery time is naturally shorter.

Budget and flexibility are also part of the delivery: With a best-price guarantee and, depending on the supplier, installment payments/purchase on account, the purchase of your sex doll remains predictable. Our care guides (cleaning, storage, transport) ensure that your doll stays beautiful for a long time after delivery – and doesn't have to be repackaged prematurely due to improper handling. Those ordering internationally (e.g., from Switzerland) benefit from proven methods like MeinEinkauf.ch, where customs formalities and delivery are conveniently combined.

In short: Delivery from housedoll means planning security from the very beginning, including production, factory photos, tracking number, customs clearance, and delivery. You get discreet shipping, EU final prices, clear delivery times, and genuine support. This makes "sex doll delivery" not a guessing game, but a transparent process that delivers on its promises.